Refund policy

At Sederias, customer satisfaction is our priority.

If you are not completely satisfied with your purchase, you may request a return within:

30 days after receiving your order.

Return Requirements

To qualify for a return:

  • Items must be unused and in original condition.
  • Items must include original packaging.
  • Products must not show signs of wear, damage, or alteration.
  • Proof of purchase is required.

Items Not Eligible For Return

The following items may not be returned:

  • Items that have been used or damaged after delivery.
  • Items without original packaging.
  • Clearance or final sale products if marked as non-returnable.

How To Request A Return

To start a return request:

  1. Contact our customer service team at:

    info@sederias.com

  2. Provide:
    • Order number
    • Customer name
    • Reason for return
    • Photos if the item has a quality issue
  3. Our customer service team will provide return instructions.

Refund Processing

Once your return is received and inspected:

  • Approved refunds will be issued to the original payment method.
  • Refund processing time usually takes 5-10 business days.
  • Shipping fees are non-refundable unless the item received is defective or incorrect.